We know how critical the student information system and the Learning Management Systems are within a Higher Education institute. These systems support students, both for administrative purposes and for Teaching and Learning. Students apply, register, receive advising, create their academic plan, request and receive their financial aid, monitor their academic progress, and request to graduate utilizing the student system and they have high expectations for the usability and access of these systems.
We offer a range of professional services to make these implementations successful. Our team of experienced consultants and implementation partners have helped both with new implementations and upgrades of these systems. Our standard methodology ensures a current state and future state analysis, data conversion and migration strategy, business process redesign, seamless integration, customization and user training and support., however, we customize our implementations to suit your needs.
IT Service Management (ITSM) is a proven and effective framework for helping IT organizations become more adaptive, flexible, cost-effective, and service-oriented. We can help your transition to ITSM by partnering with you to help transition to ITIL (Information Technology Infrastructure Library) processes, and evaluating appropriate tools and developing a system of measurement and metrics for reporting on the health of services and processes.
We have worked with organizations to assess their ServiceNow implementation and help them realize the maximum value from the ServiceNow investment by ensuring optimal configuration and planned integration together with smooth transition from old processes to deliver on the promise of the ServiceNow platform.
BI has been in the Educause list of top ten IT issues for the past 5 years. BI provides effective technologies and methods that can help institutions transform the data in their student and other systems into meaningful and useful information that provides operational insights and helps with decision-making.
BI is a complex and sophisticated technology and requires a deeper expertise to implement efficiently. Having guided several BI implementations, and with proficiency in the BI technologies such as Cognos, Tableau and OBIE, the edTech team can partner with institutions during their BI implementations to help them develop effective, accurate, and easy-to-use solutions that will allow quicker adoption and enable self-service for informed decision making at all levels.
Most Universities consume hundreds of thousands of reams of paper each year. In addition to the toll on our natural resources, there are many other costs associated with a paper-based business culture: printing services, delivery, mailing, storage, processing, disposing, recycling. Copier and printer supplies alone amount to a huge expenditure. Many campuses have a desire and a vision for a paperless campus and have implemented parts of it. We can help make that vision a reality.
We can help drive the vison and create a strategy that can guide the campus to gradually replace paper-based processes with electronic systems. One of the popular ways to eradicate paper is investing in a document imaging system. This allows institutes to manage its files throughout the lifecycle of scanned documents. Going a step further, a school can invest in a true enterprise management system that would handle the basic tasks, plus the integration with other key systems. We have been involved in such initiatives at other schools and can help guide yours in a cost-effective way.