1. Regular Attendance.
2. Notifies supervisor when absent.
3. Arrives on time and maintains effective office routine.
4. Maintains appropriate appearance.
5. Displays tact, courtesy and positive attitude.
6. Provides good customer service on the phone and in person with clients.
1. Maintains a high quality of work.
2. Completes all work assigned on schedule.
3. Is effective under conditions of stress, can work at a high speed.
4. Responds to supervision.
5. Works well without immediate supervision.
6. Has ability to interpret and respond to the problems and events encountered on the job.
7. Exercises initiative.
8. Organizes work efficiently.
9. Displays creativity in solving problems.
10. Adheres to safety practices.
11. Communicates easily and effectively with staff and public.
12. Properly cares for office equipment and supplies.
13. Accepts suggestions, new ideas and change.
14. Maintains professional confidences and confidentiality of information.
15. Works cooperatively with staff.