All officers accepted and employed by ACPSS would posses valid state permits and have them in
their possession at all time while on duty. These permits are issued by the Department of
Consumer Affairs and must corresponds to such items as follows:
ACPSS provides a thorough background check, such as previous employment and history of Reliability.
Upon acceptance, ACPSS employees are placed in a mandatory 90-days probationary program.
Once completing their initial 90 days employment, every security officer is individually
Reviewed and evaluated by ACPSS management in a personal conference. After careful
Examination of performance records, office is critiqued in each of the following areas:
Attendance, punctuality, uniforms, personal appearance, job performance, adherence to policy,
And client satisfaction.
Each employee obtaining a satisfactory rating is notified in writing and given a wage increase And/or promotion. Those employees determent to be unsatisfactory are likewise notified and Given a 30-day notice to correct the deficiencies.
In the event of illness or accident to the officer on duty, a supervisor who is entirely familiar With the locations and all available officers will select and assign a replacement officer. If Necessary, on-the-job training will be conducted to assure ability of the replacement perform necessary tasks. When notice time is too short, the supervisor will personally assume the post duties until arrangements can be made for a replacement to report and relieve the supervisor.
ACPSS ensures that officers arrive on post at designated starting times. If an officer does not
check in on time, the on-the-job officer is requested to notifY the branch officer and continue to
cover his post until relieved. This precludes any open coverage and his provided at the standard billing
rate.
Every officer must at all times adhere to company standards as well as those of each client,
E. WRITING THE REPORT
NOTICE: YOUR REPORTS ARE A DIRECT REFLECTION OF YOU AS AN OFFICER AND ON
ACPSS. REPORT WRITING IS ONE OF THE MOST IMPORTANT PHASES OF YOUR DUTY. IF
YOU FEEL YOU NEED ASSISTANCE FOR ANY REASON, DO NOT HESITATE TO ASK FOR IT.
IV. BASIC FUNCTIONS OF SECURITY OFFICERS
Requirements of Private Security Officer
Appearance and Conduct