Sandos Caracol Description
Sandos Caracol Eco Experience Resort is an all-inclusive Hotel in Playa del Carmen. Located on a beautiful unspoiled white sand beach in Riviera Maya, Mexico only 45 minutes from the Cancun International Airport and just 15 minutes from downtown Playa del Carmen. Designed for nature-lovers and explorers, this hotel in Playa del Carmen lies in the middle of a lush green area at the edge of an exotic jungle, surrounded by cenotes, mangroves and natural lagoons: an ecologically-rich environment for those who dream about a perfect beach escape.
As you walk through our resort, you’ll come across dense jungle and mangrove forests, a key part of the local environment. You might even see wild animals, macaws, peacocks or spider monkeys. Each of our cenotes is beautifully preserved and cared for, just like the rest of our property. Here at Sandos Caracol Eco Experience Resort, we’re all about highlighting our natural surroundings! We’re constantly finding new and innovative ways to preserve our local resources, whether it’s nature, the environment or the local community.
Sandos Caracol is also a family-friendly hotel, offering adventure with your children with key features such as a water park and a Kid's Club. In addition, this Riviera Maya hotel boasts gorgeous gardens, delicious a la carte restaurants, tennis courts, nightclub, and wedding facilities. If you love nature and animals and wish to explore the turquoise waters of the Mexican Caribbean, Sandos Caracol is the perfect vacation destination.
All-Inclusive plan includes
• 3 meals a day and all snacks
• All drinks, both alcoholic and non-alcoholic
• In-suite service
• One-way transportation from the airport
• All non-motorized activites
The Fine Print
- Promotional value expires 18 months after the date of purchase. Amount paid never expires.
- Must book by 12 months after purchase or promotional value expires
- Valid for travel throughout the year, subject to availability
- No blackout dates
- Valid only for option purchased
- Cannot use two or more packages at the same resort simultaneously. Not valid with group travel.
- Reservation required, subject to availability; contact Pro Vacation Customer Service at 866-978-3022 or locally at 321-257-8464 for specific availability
- International phone charges may apply
- Package purchase is non-refundable
- Pilots, flight attendants, travel agents, timeshare sales agents, other employees of airline, travel, or timesharing-selling companies do not qualify for the discounted rate
- Must be a married or co-habitating couple to qualify for discounted rate
- Must be 30 to 65 years old to qualify for discounted rate
- Children must be under the age of 13 to be included in package price
- Single people do not qualify for this discounted package rate
- Credit card required at booking and check-in
- Must use promotional value in 1 visit
- Not valid with reward points
- Resort taxes, fees and gratuities of $24.95 per night to be charged at the time of actual reservation
- Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
- Only permanent residents of United States and Canada qualify for discounted rate.
Other Details
Room Details
Standard Room
• One king bed or two queen
• 515 square feet (including balcony)
• View: Pool/Garden/Jungle
• Standard occupancy: 2
• Maximum occupancy: 3
• Adding occupants above maximum 2 adults and 2 children: $90 per night for each additional adult, $45 per each additional child
Hotel Policies
• Check in: 3 pm
• Check out: 12 pm
• Parking: Free
• Pet Policy: pets are not allowed inside the property
• Accessiblity: please contact property for handicap accessibility requests or options.
• Room upgrades: upgrades are not available
• 3 All Inclusive Restaurants
• Aquapark Water Park with 29 water slides
• Resort-owned 18-hole Golf Course (Green Fees include: Dressing rooms, towels, Golf cart, Golf tees, divot repair, and ball marker, locker & safe, transportation to and from course, two bottles of water)
• 5 pools including an Adults Only Pool and Jacuzzi, Main Pool with Swim-up Bar, Family Swimming Area, Aquapark
• Pool, and Relaxation Pool
• Jacuzzis and Hydrotherapy Areas
• Theatre with nightly entertainment including Cabaret shows, musical performances, and theme shows
• Swim-up Bars and Snack Bars
• Clubs for Baby, Kids, and Teen ages
• Disco and Nightclubs
• Hydrotherapy Tubs and Showers
• Poolside and Beachside Food & Drink Service with Waitstaff
• Water Sport Center
• Volleyball, Beach Volleyball, Kickball, Soccer, and Daily Programmed Water Activities
• Access to the World-Class Spa Sandos
• 2 full-size tennis courts with balls and racquets included
• Beauty salon offering hand, foot and nail treatments
• Cold immersion Pools, Saunas, Steam Baths, and Hydrotherapy tubs and showers
• Fully equipped gym by Life Fitness
