Effective Date: Nov 1st, 2024

AINSEN Distribution, LLC (“AINSEN,” “we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, ainsenllc.com, or interact with us in any way.

By accessing our website, purchasing products, or engaging with us, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, please do not use our website or services.

1. Information We Collect

Information You Provide Directly

We collect the following information you provide to us when you:

  • Register for an account or make a purchase.
  • Contact us via email, phone, or other communication channels.
  • Request product information, submit inquiries, or participate in surveys.

This information may include:

  • Name, address, email address, and phone number.
  • Payment information (e.g., credit card details for purchases).
  • Business details (e.g., company name, tax ID, or professional license number).
Information Collected Automatically

We automatically collect certain data when you visit our website or use our services, including:

  • IP address, browser type, and operating system.
  • Pages visited, products viewed, and search terms.
  • Clickstream data (e.g., URLs visited before and after our site).
We collect this data through cookies and other tracking technologies. For more information, see the “Cookies and Tracking Technologies” section below.
Information from Third Parties
We may receive additional information about you from third-party service providers, such as payment processors, analytics providers, or business partners.

2. SMS Communications & Consent

If you provide your phone number and opt in to receive SMS messages from AINSEN, you consent to:

  • Receive promotional, transactional, and account-related text messages.
  • Allow us to send messages via an automated system.
SMS Opt-In
By providing your phone number and checking the opt-in box (which will never be pre-checked), you agree to receive SMS messages from AINSEN Distribution, LLC. Message frequency may vary. Consent is not a condition of purchase.
How to Opt-Out
You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will no longer receive SMS messages from us unless you re-enroll.
Carrier Disclaimer
Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.
Privacy of SMS Consent
SMS consent is not shared with third parties for marketing purposes.

3. How We Use Your Information

We use your information for the following purposes:

  • To process orders, manage accounts, and provide customer support.
  • To send you transactional emails and SMS messages, such as order confirmations and invoices.
  • To improve our website, products, and services through analytics and feedback.
  • To comply with legal obligations and enforce our terms and conditions.
  • To send promotional materials and special offers, if you have opted in.

4. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Payment processors, shipping companies, and IT support providers who assist in our business operations.
  • Legal Authorities: If required to comply with legal obligations or to protect our rights.
  • Business Partners: For co-promotions or joint product offerings, but only with your consent.

We ensure that all third-party partners adhere to strict confidentiality and data protection standards.

5. Your California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

  • Right to Know: Request details about the personal information we collect, use, and share.
  • Right to Delete: Request deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out: Opt out of the sale or sharing of your personal information (we do not sell personal information).
  • Right to Non-Discrimination: You will not face discrimination for exercising your privacy rights.

To exercise these rights, contact us at:

We will verify your identity before processing any requests.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and shopping cart.
  • Analyze website traffic and performance.
  • Deliver relevant advertisements.

You can manage cookie preferences through your browser settings. For more details, visit allaboutcookies.org.

7. How We Protect Your Information

We implement industry-standard security measures, including:

  • SSL encryption for secure data transmission.
  • Access controls to protect sensitive data.
  • Regular monitoring for vulnerabilities and threats.

Despite our efforts, no method of transmission over the internet is 100% secure. Use our services at your own risk.

8. Data Retention

We retain personal information for as long as necessary to:

  • Fulfill orders and provide customer support.
  • Comply with legal and regulatory obligations.
  • Improve our services through analytics and feedback.

De-identified or aggregated data may be retained indefinitely for research and analysis.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. If you believe we have inadvertently collected such data, please contact us to request deletion.

10. Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: AINSEN Distribution, LLC
12029 Vose St, Unit 18
N Hollywood, Ca 91605
Email: info@ainsenllc.com
Phone: (818) 476-4313

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